Last updated: September 23, 2026
This policy explains how Resort Deal Scout handles information when you use our website and mobile app to find resort offers and manage trip plans. For privacy questions or requests, contact Resort Deal Scout at sunthiago1@gmail.com. Resort Deal Scout is an independent service, not the official Club Wyndham app.
Memory is an automatic part of the signed-in service and does not have an off switch. This also enables memory for accounts that previously paused it. You can delete saved conversations or clear history in Memory & past chats. New activity builds fresh memory afterward. To provide this feature, we store up to 200 chat exchanges and 100 destination searches per account for up to 90 days in Cloudflare D1. We send bounded relevant excerpts of your saved user messages and destination search patterns to Cloudflare Workers AI to personalize future replies. This does not train a model for you. A search may indicate interest; it does not confirm a permanent preference or a sensitive personal trait.
You can view saved conversations, delete a conversation, or clear all remembered chats and searches at /memory. Preference email alerts have a separate on/off control; clearing history does not change that setting. Active chat context is separate: start a new chat or reload after clearing to remove messages still open on your device. Account deletion removes account-linked memory and delivery records.
Special preference alerts require a separate opt-in. They match actual offers to destinations searched on multiple dates, and are separate from regular scheduled reports. We send account email addresses and matching offer details through the configured email service, which may be Google Apps Script or Resend. Raw chat history is not sent to the email service. Delivery attempts are limited to one per UTC day. Disable preference alerts in Memory & past chats to stop them. Offer identifiers and delivery records are kept to avoid repeated alerts; account deletion removes them.
When you create an account, we collect your username and email address and store a salted password hash rather than your readable password. We use this information to sign you in, protect your account, and provide account recovery.
Assistant personalization stores your preferred name, your chosen assistant nickname, travel preferences, tone, answer length and additional instructions under your account until you reset them or delete your account. These preferences are sent to Cloudflare Workers AI with chat requests to guide replies. The website’s Saved resorts feature stores resort names, locations, and official links under your account until you unsave them or delete your account. This list is available across devices when signed in. We store your projects, trip plans, selected states and cities, travel month and year, scan history, and email-report preferences, including report time and time zone, to provide your saved workspace and filter reports for your destination and travel dates. The most recently saved report destination is associated with your account so scheduled reports can run when the app is closed.
When you contact support, we receive the email address, message, and any attachments you choose to send. Please do not send passwords or verification codes.
We use a session cookie to keep you signed in. Sessions expire after 30 days unless you sign out or they are revoked earlier. Search preferences and the Club Wyndham connection-confirmation setting are stored in your browser and separated by Resort Deal Scout account.
The mobile app’s Saved list stores resort names and booking links on your device. That list is not synchronized to your website account and may be accessible to other people using the same app installation. Remove saved items in the app to clear them. Deleting your website account does not automatically erase that separate device-only list.
We use the cities, states, landmarks, and other places you enter to find resorts. The AI chat sends your message, up to six recent conversation messages, and the selected travel year to Cloudflare Workers AI to interpret requests and generate replies. Chat exchanges and destination searches are also saved automatically to your account as described in the memory section. Starting a new chat clears the active conversation but does not delete saved history. Avoid entering sensitive or personal information into chat. For chatbot place searches, the extracted place name is sent through our server to Komoot’s Photon service, which uses OpenStreetMap data. Lookup results are cached for up to seven days with a hashed query key. Other existing location-search features may send search text through our server to OpenStreetMap’s Nominatim service to find coordinates. Avoid including personal or sensitive information in search fields.
The map loads map tiles directly from OpenStreetMap. This reveals your IP address and technical request information to that service, along with the map areas requested. The current app does not request your device’s GPS location.
Cloudflare hosts our website and account database and processes requests needed to operate the service. Hosting requests can include IP addresses, request times, browser information, and technical error information.
Google Apps Script and Google’s email services process recipient email addresses and message content to send reports, test emails, and password-reset messages. Emails you receive can contain your username, requested resort information, or an account-recovery code. Google and your email provider process and retain email under their own policies.
If Resend is configured instead of the Google email service, Resend processes recipient email addresses and message content for the same email-delivery purposes.
OpenStreetMap provides map imagery and location search. When you open an official resort or booking link, you visit an independent website whose privacy policy applies. We do not collect your booking payment details through those external sites.
The current application does not include advertising or an advertising-tracking SDK. We use account records, operational records, cookies, and device storage to run the features described here. Third-party hosting, map, email, and booking services process technical information as described above.
New-discount reports are enabled when an account is created. You can change the schedule or disable reports using the report-schedule controls and choosing Never. Scheduled reports can be sent while the app is closed. Disabling reports does not prevent a password-recovery email that you request.
To delete your account, sign in, select Delete account, and confirm using your password. This removes the account and its associated sessions, password-reset records, email settings, assistant personalization, account-saved resorts, saved report destinations and dates, test-email records, scan history, owned projects, and trip plans from the active application database. Public resort offers remain available because they are shared information rather than private trip records.
If you cannot access your account, or want to request access, correction, or deletion of personal information, contact sunthiago1@gmail.com. We may need to verify that the account belongs to you.
Account, trip, preference, and scan records are retained while your account remains active, until deletion. Password-reset codes expire after 10 minutes, but expiration does not itself delete their database records. Account deletion removes the associated reset records.
Browser preferences remain until removed by the application or cleared in your browser. Device-only saved resorts remain until you remove them or clear the app’s stored data. Provider logs and backups, copies of delivered emails, and support correspondence are separate from the active account database and are not automatically erased by its account-deletion action. Their retention depends on the relevant provider settings and the purpose of the record; there is no single automatic deletion period for these records in the app. Contact us about information that remains outside your account.
Trip records created before accounts were separated may have no recorded owner. Those legacy records are hidden from accounts and retained pending ownership review. Contact support if you need to recover or request deletion of an older shared trip.
We will update this page when the service’s privacy practices change. For questions about this policy or your information, open your email app and write to sunthiago1@gmail.com.